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Terms and Conditions

TERMS AND CONDITIONS 

 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sugar Crisps relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term ‘Sugarcrisp’ or 'us' or 'we' refers to the owner of the website whose registered office is 120 Broughton Street Manchester. Our company registration number is 4217882 registered in England and Wales. The term 'you' refers to the user or viewer of our website.

 

 

THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:

- By registering with this website, you are agreeing to receive email correspondence from Sugar Crisp. You can opt out of receiving these emails by clicking the unsubscribe link found at the bottom of each email.

- We do not share information with any other company.

- The content of the pages of this website is for your general information and use only. It is subject to change without notice.

- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

- All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

-After placing an order, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us, and We will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched. The contract between us will only be formed when We send you the Dispatch Confirmation.

-We will not process your order until payment has been received

-If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been dispatched, please return the Products to us in accordance with our Returns Policy.

-The Contract will relate only to those Products whose dispatch We have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

-We are entitled to refuse any order made by you for any reason.

-When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.

ORDERING

- All prices include VAT and exclude delivery (please see delivery information for more details)

- In the unlikely event of being unable to fulfil part or all of an order, the customer will be refunded on to the card account used to place the order.

PRICE AND PAYMENT

- The price payable for the Products shall be as shown on the Website. Prices advertised on the Website include UK VAT but excludes delivery charges. Delivery charges are shown separately when ordering and must also be paid in advance. Delivery Details.

- Payment shall be made by you by the means specified on the Website and shall not be deemed to be made until We have received cleared funds in respect of the full amount stated in the order.

- Prices are subject to change without notice but changes will not affect orders which We have already accepted.

- Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, We will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, We will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

- We are under no obligation to provide the Product to you at the incorrect (lower) price, even after We have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a miss-pricing.

- Payment for all Products must be by credit or debit card. We accept payment with VISA, VISA DEBIT, MASTERCARD, SOLO, MAESTRO, ELECTRON and LASER CARD. We also accept payments via PAYPAL.

- The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

- Only one promotion code can be used per order.

DELIVERY

-All orders received before 12 noon will be sent out the same day. Any orders received after this time will be sent out the following working day

-Delays due to the courier service are not covered, proof of dispatch can be provided.

- The order will be delivered to the buyer's specified address, and it is his/her responsibility to make the necessary arrangements for taking delivery of the order.

- If the seller has to redeliver the order due to non-Delivery, the buyer must pay the delivery costs.

-We are unable to deliver to PO boxes

FAULTY GOODS

-If the goods we have supplied are faulty, you may return them and receive a refund, provided you do so within a reasonable time of discovering the fault.

-Please note that we may not be required to provide a refund if you continue to use the goods after discovering the fault.

CANCELLATION

-  If you are contracting as a consumer in the UK or the EEA, you may cancel a Contract at any time within 14 calendar days. In the case of an order for a single Product, the Cancellation Period begins on the day after you received the Product.

- Please note we can deduct from your refund for damage or wear and tear where you have used (or excessively handled) the Products and this results in the value of the Products being diminished.  We refer you to our Returns Policy for more information on how to claim a refund.

- The seller will not accept items returned without their original packing.

- If faulty the buyer shall be entitled to a refund of any return postage costs or credit from the seller, if the seller has instructed the buyer to return the items.

IMPORT DUTY

- If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

- Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

- We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities or for any other reason in our sole discretion which We may decide.

- You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you)